Delete your account & data

Request deletion of your EncryptInvoice account and all associated data. You can do it yourself inside the app, or submit a request below.

Delete it yourself

If you can sign in, the fastest way is from your account: go to Settings → Privacy & GDPR and choose “Request erasure”.

What happens to your data

Your account, profile and personal data are permanently erased. Archived fiscal documents held under an Archive-Vault retention guarantee are the exception: they are kept at least until their retention date, and are destroyed only if you separately request and acknowledge it.
We are not legally obliged to retain your financial records; keeping them is your own responsibility. Documents held under an Archive-Vault retention guarantee are kept at least until their retention date, and are destroyed only if you separately request and acknowledge it — see our retention policy.
We verify your identity first. Under the GDPR, a request must be answered without undue delay and at the latest within one month of receipt.

Request deletion

Can’t sign in? Submit a request and our team will verify your identity and process it.

Your name

Account email

Use the email address associated with your account.

Details (optional)

I understand this permanently deletes my account, organizations and data. Archived fiscal documents held under an Archive-Vault retention guarantee are the exception: they are kept at least until their retention date, and are destroyed only if you separately request and acknowledge it.